Cardinal Health™ Counter Talk™ Podcast

Tune into a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor.
Episode Breakdown
• Inventory Optimization: Unlocking the Future of Inventory Management – Hear how pharmacy owner Jason Kizer implemented Inventory Optimization and his experience on the benefits of the program compared to Cardinal Health Inventory Optimization (CIM). 
• ContinuCare Pathway: Bridging the Gap in Diabetes Supplies – Learn how the ContinuCare Pathway Program can help pharmacies streamline access to Cardinal Health’s direct-to-patient DME provider for diabetes devices and supplies. 

Tune into a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor.
Episode Breakdown
• Vantus™ HQ Updates and Customer Communications – Discover how Vantus HQ turns customer feedback into meaningful enhancements to the platform and enhances customer experience.
• Experience Digital Growth and Engagement with Cardinal Health E.D.G.E. –
Independent pharmacies are at a crossroads, where tradition meets transformation. Learn how Cardinal Health and Lumistry break down strategies to help independent pharmacies stay competitive in today’s challenging digital landscape.
 

Tune in to a multi-episode recap of the Retail Business Conference (RBC) 2026, hosted by Corey Huckabey, Director of Customer Experience, and Semaki Corfias, Sr. Manager, Customer Care. Throughout this series, Corey and Semaki sit down with Cardinal Health leaders, industry experts, pharmacy owners, and solution specialists to discuss the trends, innovations, and opportunities transforming independent pharmacy. Hear exclusive conversations and actionable insights directly from the RBC 2026 show floor.
Episode Breakdown
• From Card to Counter Making Medicare Advantage OTC Benefits Work In Your Pharmacy – Discover how independent pharmacies can unlock the value of Medicare Advantage OTC benefits. Learn how pharmacies can strengthen patient relationships, drive front-end sales and growth within their pharmacy.
• Strengthening Support for an Aging Population – Learn how AARP's HomeFit Guide helps individuals create safer, more accessible homes through practical home safety and accessibility strategies that support independence and aging in place.

Women are driving innovation, improving patient care and leading independent pharmacies through a changing healthcare landscape. In this episode, hosts Jason Callori, Michelle Britt (SVP, Retail Independent, Inside Sales & First Vet Services), and Chelsie Waite (Director of Sales, Retail Independent Sales - West Region) sit down with two remarkable women leaders: Monica Nikseresht, PharmD, and Melissa Hood-Benges, PharmD.
 
Monica and Melissa share their personal journeys, leadership lessons and insight into key challenges and opportunities. Listen to a conversation highlighting leadership, resilience, advocacy, and innovation, while celebrating women as leaders and change-makers in pharmacy.
 
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On this episode of the Cardinal Health™ Counter Talk™ Podcast, host Jason Callori explores the benefits of co-branding your pharmacy with the Medicine Shoppe International, Inc. (MSI) franchise. The episode features Tony Ibrahim, a multi-store owner with the Medicine Shoppe® Pharmacy network, and Lance Mindt, a MSI Franchise Business Consultant.
 
Tony and Lance discuss how pharmacies can benefit from co-branding their stores while maintaining their local brand identity through the co-branding model. Learn how independent pharmacies can preserve their local identity, streamline operations and foster growth while gaining the support and expertise of a national franchise.
 
Click here to learn more about co-branding. 
 
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Independent pharmacists are facing increasing demands, and outdated payment processes add unnecessary friction. In this episode, Jason Callori speaks with Halston Prox, Founder and CEO of Tabz (formerly HealNow), and Cardinal Health Solution Manager Natalie Girardi about how modern payment technology is transforming independent pharmacies.The conversation highlights how Tabz helps streamline workflows, reduce payment friction, and enable faster compensation for pharmacists.Z
 
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From reimbursements to inventory management, independent pharmacists face ongoing pressure to optimize the financial health of their business. In this episode, Jean Paul Gibeault, PharmD, RPh of Atlantic Health System shares how their two retail pharmacies have maintained strong financial performance using solutions like Cardinal Health™ Reimbursement Consulting Services (RCS). He discusses how real-time intelligence and a robust analytics and consulting platform can transform a pharmacy’s bottom line. Listen to uncover financial strategies that can help boost revenue and expand patient reach while upholding an unwavering commitment to quality, community care. 
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Independent pharmacists are going beyond the counter to provide exceptional services through community partnerships. In this episode of The Counter Talk™ Podcast host Jason Callori speaks with Kristen Glesman, PharmD, Mandilyn Coffman, PharmD and Emily Rohling, PharmD.  These pharmacists share how they're transforming their pharmacies into vital community health destinations by partnering with local businesses and more . Hear from your peers on identifying opportunities, navigating challenges, and fostering a passionate team to drive innovation and growth. 

The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.
                                                                                                                                                                            In this episode, Jason Callori speaks with finalist, Mike Burns, PharmD, AuBurn Pharmacies, on his advocacy efforts at the state and national level. Burns also discusses how his community involvements help him and his staff best serve their patients.

The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.
                                                                                                                                                                            In this episode, Jason Callori speaks with finalists, pharmacist Ken Tai of 986 Pharmacy and Jessi Stout of Table Rock Pharmacy and Compounding, on their advocacy efforts at the state and national level. They also discuss how their community involvements help them and their staff best serve their patients.