Cardinal Health™ Counter Talk™ Podcast

Why Independent Pharmacy - Barry Christensen and Island Pharmacy | Cardinal Health™ Counter Talk™ Podcast

With the complexity of drug pricing and the evolving healthcare industry, independent pharmacist are able to understand the impact of advocacy within their local, regional and national communities. Pharmacist are taking the initiative to become members of their state legislation and keeping-up-to-date with industry trends.Barry Christensen’s, RPh, owner of Island Pharmacy in Ketchikan, Alaska shares the history of his family business and how advocacy can drive the future of the pharmacy profession. Given Island Pharmacy’s longstanding history in Ketchikan, and the unpredictable nature of the healthcare industry, Christensen learned early in his career that it’s imperative to advocate for the role of independent pharmacists to local, regional and national policymakers.                                                                                                                                                                                Listen to Barry Christensen's journey of towards advocacy within his community.

Why Independent Pharmacy - Erik Hudson and Western Medical Equipment and Drug | Cardinal Health™ Counter Talk™ Podcast

With the scope of services and treatments expanding in their stores, independent pharmacies are realizing their ability to significantly impact the communities they serve. Pharmacists are now taking on more responsibilities beyond traditional roles and extending their services into their communities. Erik Hudson, pharmacy manager of Western Medical Equipment and Drug in Woodward, Oklahoma, not only shares his journey into pharmacy but also addresses what he’s doing to encourage his seven pharmacies, five medical supply locations and over 90 employees to meet their community members where they are: in nonprofits, food banks and long-term care facilities. For Hudson, being a successful independent pharmacy means getting involved in the communities he serves, and success to him means he’s effectively reaching and treating them. Listen to Erik Hudson’s inspirational story today.  
 

Controlling Your Cash Flow with Cardinal Health™ Inventory Manager | Cardinal Health™ Counter Talk™ Podcast

Discover how Cardinal Health's Inventory Manager (CIM) can be the key to your independent pharmacy's financial stability. In this era of economic pressures on independent pharmacies, maintaining a healthy inventory can either be your lifeline or a financial anchor. CIM offers a solution that can help you stay afloat. In this podcast, we speak with three independent pharmacists about how they're leveraging Cardinal Health's Inventory Manager (CIM) to control their pharmacy's inventory by reducing excess and increasing turns while reducing the amount of time staff spends on inventory tasks. Their journey has led them to more streamlined inventory monitoring, allowing them to focus on what's important: their customers. Listen to Amelia Arnold with Community Pharmacies in Maine, McKenna Vinson with West End Pharmacy in Tennessee, and Brendan Webber with Jackson Street Drug and Webber Pharmacy in Missouri share their journey toward efficient and effective inventory management with CIM.

Simplifying the Complexities of Medical Benefit Billing | Cardinal Health™ Counter Talk™ Podcast

With the scope of accountabilities and service offerings expanding in recent years, pharmacists are taking on more medical responsibilities beyond their traditional roles. Because of these increased accountabilities, medical billing is now more critical than ever. Aimee O’Reilly, pharmacist and owner of O’Reilly Family Pharmacy in Worthington, Ohio, discusses her journey into the pharmacy profession, as well as into the future of pharmacy, through Cardinal Health’s™ Medical Benefit Billing. Here, Aimee speaks to the benefits of using the Medical Benefit Billing program, which enables a pharmacy to bill and track their medical benefits claims in real time. It also lends itself to improved patient care and adds clinical revenue with an innovative, forward-looking solution. In addition, Aimee discusses the distinction between medical billing and pharmacy billing and why it’s important to understand the difference. 

Federal and State Government Relations Update | Cardinal Health™ Counter Talk™ Podcast

Join host Jason Callori and Cardinal Health leaders Jerrica Mathis, Vice President, Government Relations and Heather Ulrey, Director, Government Relations as they discuss some of the latest information coming from Washington DC. Listne in as Jerrica and Heather talk about the impact of the most recent election, upcoming DIR legislation and PBM reform. 

Live at RBC- The Role of The Caregiver | Cardinal Health™ Counter Talk™ Podcast

Pharmacies are where caregivers can be connected to the resources they need to care for loved ones. In fact, according to AARP — the nation’s largest nonprofit, nonpartisan organization dedicated to empowering Americans 50 and older to choose how they live as they age — pharmacists rank higher than doctors as the number-one resource consumers call or visit as they’re thrust into a caregiving role. This all begs to reason that independent pharmacies represent a fundamental link to the care a caregiver is providing. Cardinal Health representative Kim Stokell, from our Consumer Health Division, sits down with Greg Klem, vice president of Strategic Marketing and Partnerships, and Reema Jweied-Guegel, director, Enterprise Strategic Relationships, AARP, to chat about opportunities for independent pharmacies to deliver resources to their patients and customers in this steadfastly-growing caregiving space. Together, Greg and Reema talk about AARP’s 2023 report, Valuing the Invaluable, where they profile “who” caregivers “are,” today and the challenges they face. The report also looks at recent developments, promising federal and state policies that support family caregivers, and promising practices in the public and private sectors. Listen in as Greg and Reema share and cite best practices and tips for independent pharmacies to connect with — and understand — today’s caregiver concerns and behaviors, i.e., what they’re buying, their needs, and how to deliver on those needs.

Celebrating American Pharmacists Month | Cardinal Health™ Counter Talk™ Podcast

On this episode of the Counter Talk™ Podcast host Jason Callori speaks with pharmacists David Dingman, Rph from Fulton Medicine Place in Fulton, NY, Glenn Perreault, Rph from Colonail Pharmacy in New London, NH, Lori Wood, PharmD from Community Pharmacy in Randolph, ME and Manzil Panchal of East Norriton Pharmacy in East Norriton, PA about their experiences as a pharmacist. They disucss what inspired them to become an independent pharmacist, their favorite parts of being a pharmacist and their most memorable customer stories. Join us as we celebrate American Pharmacists Month.

Becoming the Vaccination | Cardinal Health™ Counter Talk™ Podcast

90% of patients live within five miles of a community pharmacy. It’s all about convenience and accessibility, and in today’s world, pharmacies are working to understand not only what vaccine their community members and patients need but also when and why they need it/them. In this podcast, Cheri Schmitt, pharmacist and member of Cardinal Health’s Pharmacy of the Future Clinical Team, Tonya Shackelford, pharmacist and senior manager for Cardinal Health’s Clinical Pharmacy Solutions Team and Wimberly Gayle, an independent pharmacist from Louisiana, address the evolution of pharmacies as an emerging healthcare destination by offering even more immunizations — especially for the upcoming fall and winter seasons. Here, Cheri, Tonya and Wimberly address this ever-pivoting world for independent pharmacies and how they may effectively balance their vaccine inventory and offerings.

LIVE at RBC - Market Trends Impacting the Front of Your Pharmacy | Cardinal Health™ Counter Talk™ Podcast

In 2023, 16% of shoppers in independent drugstores contribute to two-thirds of the store’s dollar sales. Nielsen representatives Hilary Hilary Hainsworth Smith, Associate Director, U.S. Retail Analytics Group, and Jaquelyn Flam who oversees their U.S. Retail Division for drug, beauty and over-the-counter (OTC) services, spoke with our Cardinal Health Consumer Health Division representatives, Jason Dulgar at our annual Cardinal Health Retail Business Conference (RBC), about today’s independent drug store shopper, i.e., their shopping behaviors, their demographic, the types of products they choose, and the critical distinction between a “light shopper” vs. “large shopper.” In this podcast, Hilary and Jaquelyn address how these shopping factors and behaviors impact independent drug retailers. They start with an analysis at a macro level to help independent drug retailers understand the market trends that are impacting pharmacy shoppers. They also address “who” that shopper is in independent drug retail today, how it’s changed over recent years, and the macro trends impacting these shoppers. As they bring us to the conclusion of sharing their vast and helpful insights, they address how independent drug retailers can also operationalize these insights. It’s a podcast not to miss. Listen — and learn! — today.
 
 

LIVE at RBC - Interview with Rep. Buddy Carter and Doug Hoey | Cardinal Health™ Counter Talk Podcast™

The COVID-19 pandemic validated how essential pharmacists are in providing patients care, services and vaccines. In this podcast — held at Cardinal Health’s annual Retail Business Conference (RBC) in Boston — Congressman Buddy Carter and Doug Hoey, CEO of the National Community Pharmacists Association (NCPA), address how they’re advocating to elevate the inherent value pharmacies bring to the healthcare industry. They also address the importance of accessibility, affordability and quality in healthcare.Listen in as Congressman Carter and Hoey talk about the Equitable Community Access to Pharmacist Services Act (H.R. 1770, S. 2477), a provider status bill that—if passed—would enable Medicare patients to receive timely and consistent treatment from pharmacists for pandemic-related health services, and would provide a federal reimbursement to pharmacies under Medicare Part B for treatment and services rendered.They also address the current and future state of pharmacy not only through a legislative lens but also how this industry can be positively impacted by advocacy and grassroots efforts. About Congressman Buddy Carter:U.S. Representative Carter is serving his fifth term in the U.S. House of Representatives and is a member of the House Energy and Commerce Committee and the House Budget Committee. He’s the former mayor of Pooler, GA, a former Georgia General Assembly member, a pharmacist and past owner of Carter’s Pharmacy, Inc. With more than 30 years of experience in pharmacy, he is dedicated to working on behalf of pharmacies to expand their role and interaction with patients. About Doug Hoey:Hoey is the CEO of the National Community Pharmacists Association (NCPA), is a licensed pharmacist in Oklahoma, Virginia and Texas, and has practiced in various pharmacy settings. He is viewed as a pillar of advocacy as he’s spent the last 20+ years working in and representing community pharmacies.