Cardinal Health™ Counter Talk™ Podcast
The Cardinal Health™ Counter Talk™ Podcast with Pharmacy Podcast Network is for independent pharmacists to learn about the state of the industry, innovative services and solutions, and the future of pharmacy.
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Episodes
Tuesday Feb 17, 2026
Tuesday Feb 17, 2026
From reimbursements to inventory management, independent pharmacists face ongoing pressure to optimize the financial health of their business. In this episode, Jean Paul Gibeault, PharmD, RPh of Atlantic Health System shares how their two retail pharmacies have maintained strong financial performance using solutions like Cardinal Health™ Reimbursement Consulting Services (RCS). He discusses how real-time intelligence and a robust analytics and consulting platform can transform a pharmacy’s bottom line. Listen to uncover financial strategies that can help boost revenue and expand patient reach while upholding an unwavering commitment to quality, community care.
Monday Dec 22, 2025
Monday Dec 22, 2025
Independent pharmacists are going beyond the counter to provide exceptional services through community partnerships. In this episode of The Counter Talk™ Podcast host Jason Callori speaks with Kristen Glesman, PharmD, Mandilyn Coffman, PharmD and Emily Rohling, PharmD. These pharmacists share how they're transforming their pharmacies into vital community health destinations by partnering with local businesses and more . Hear from your peers on identifying opportunities, navigating challenges, and fostering a passionate team to drive innovation and growth.
Tuesday Dec 09, 2025
Tuesday Dec 09, 2025
The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.
In this episode, Jason Callori speaks with finalist, Mike Burns, PharmD, AuBurn Pharmacies, on his advocacy efforts at the state and national level. Burns also discusses how his community involvements help him and his staff best serve their patients.
Wednesday Dec 03, 2025
Wednesday Dec 03, 2025
The Community Leadership Award is a prestigious award recognizing our community pharmacists and their commitment to their patients. Each year at the Retail Business Conference (RBC), this award is presented to an independent pharmacist who demonstrates a commitment to promoting the principles of community pharmacy.
In this episode, Jason Callori speaks with finalists, pharmacist Ken Tai of 986 Pharmacy and Jessi Stout of Table Rock Pharmacy and Compounding, on their advocacy efforts at the state and national level. They also discuss how their community involvements help them and their staff best serve their patients.
Monday Oct 20, 2025
Monday Oct 20, 2025
The NCPA Digest, presented by the National Community Pharmacists Association (NCPA) and Cardinal Health, is a comprehensive analysis quantifying and profiling the state of independent community pharmacy. From benchmarking performance and implementing process improvements to identifying new strategies that have proven successful for their peers, there are many ways independent pharmacies can leverage this annual report.In this episode, NCPA’s Doug Hoey and Lisa Schwartz join Cardinal Health’s Michelle Britt and Rebecca McGrath to discuss the findings from the 2025 NCPA Digest and how independent pharmacists’ collective voices help inform this industry publication. They also share examples of how readers can use the Digest as an advocacy tool in conversations with elected officials and policymakers.
Monday Oct 13, 2025
Monday Oct 13, 2025
Independent pharmacy owners face unique challenges. On this episode of Counter Talk™ Podcast, host Jason Callori speaks with Jason Kizer, PharmD, owner of Kizer Pharmacy, about revitalizing your pharmacy's culture. Discover strategies to boost staff morale, empower your team to provide exceptional patient care, and build a trusted healthcare destination. Jason shares his journey of pharmacy ownership and how he fostered a culture shift within his team.
Thursday Oct 02, 2025
Thursday Oct 02, 2025
Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025. The final episode's topic is on the importance of celebrating women in pharmacy, elevating your leadership skills, differentiating in the community and overcoming challenges.
Friday Sep 26, 2025
Friday Sep 26, 2025
Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025. Episode Breakdown• Remote Pharmacy Support Services – Learn how independent pharmacies can overcome staffing challenges while lowering costs, generating revenue and improving customer satisfaction through alternate staffing models.• Be the caregiver to your caregiving community - Caregivers face a wide range of challenges, from managing medications and coordinating care to coping with emotional and physical stress. Learn how independent pharmacists can become a vital part of the caregiver support system. • Empowering pharmacists with at-home testing solutions to drive OTC sales - In this episode, we explore the wide range of screening options available and how these tests can drive additional revenue through strategic OTC product recommendations.
Monday Sep 22, 2025
Monday Sep 22, 2025
Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025.
On Episode Two, Adam dives into Cardinal Health solutions and services:
• Reconciliation (Recon) - 01:10• Reimbursement Consulting Services (RCS) - 25:47• Vantus™ HQ -52:27 Learn how these programs can benefit your independent pharmacy.
Tuesday Jul 29, 2025
Tuesday Jul 29, 2025
Tune in to a multi-episode recap of the Retail Business Conference with returning special guest host Adam Robinson, Owner of Save-Rite Drugs in Lexington, Kentucky. Receive the highlights from Cardinal Health customers, employees, services and more at RBC 2025. This episode's topic is navigating Part B Biling for CGM Devices. This discussion will dive into the nuances that make Medicare billing a challenge for pharmacies and ways Cardinal may be able to help.
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